WelcomeTrack collects and analyzes real-time data from e-merchants, their logistics experts and carriers, and offers an innovative solution based on recognized expertise.
from NPS (Net Promoter Score)
from compliance with a delivery promise
of transportation problems sorted out before the client found out
Finely analyze all the steps between checkout and possession, detect sticking points and optimize processes.
Control the quality of logistics and delivery and be proactive in resolving irregularities.
Improve your customer’s loyalty by informing them in a personalized and fully configurable manner through email or SMS.
retention of clients at risk
reduction in the number of client services calls
reduction of your transportation budget